Customer Service

Shipping & Delivery
  1. Orders received by noon eastern time will be shipped same day in most cases.If not same day the following day.
  2. Orders are shipped via FedEx – UPS – or USPS – allow 5-7 days for delivery
Privacy & Security
  1. Our customers privacy is of the utmost importance for us and we pride ourselves in keeping all information secured
Returns & Replacements
  1. Please contact CustomerService@RISENorthAmerica.com for complete understanding
  2. Returns will be at customers expense if miss-ordered or decision change
  3. Damages need to be reported within 24 hours of receiving product. Contact CustomerService@RISENorthAmerica.com for direction on how to handle and a return ship label.
Ordering
  1. We have worked on our ordering process and hope that it is easy for you
  2. If you are interested in large quantities please contact Sales@RISENorthAmerica.com
  3. Products for RESALE -- Please contact Sales@RISENorthAmerica.com
Pricing
  1. We attempt to offer you a “BEST” price on an everyday basis --- From time to time we will run “DEALS”.
  2. RETAILERS – We have distributor pricing available on most items show on website – Please contact Sales@RISENorthAmerica.com for a conversation
Payments
  1. PayPal funnels all our payments, however you can pay through any credit card through that manner - It isn’t always explained well on our screen but when you click on PayPal you can then experience a credit card charge
  2. RETAILERS – for accounts and terms please contact Sales@RISENorthAmerica.com
Registration as a CUSTOMER is your most efficient way to gain access and ready to order
  1. Payment information can be stored under your account and can be edited from your profile at any time